1.1 Personal Data. When you register, place an order, or otherwise interact with us, we may collect personally identifiable information, including but not limited to: • Full name • Email address • Phone number • Billing and shipping address • Payment information (e.g., credit/debit card details, UPI ID) • Date of birth (where required for verification) 1.2 Non‑Personal Data. We automatically collect non‑identifiable information when you visit or use the Platform, such as: • Browser type and version • Device type and operating system • IP address • Pages visited and time spent on each page • Clickstream data and referral URLs • Cookie and tracking information

We use the information we collect for purposes including but not limited to: 1. Order Fulfillment: Processing and delivering your purchases, and sending order confirmations and updates. 2. Account Management: Creating and maintaining your user account and verifying your identity. 3. Customer Support: Responding to inquiries, disputes, or product issues. 4. Marketing & Promotions: Sending you newsletters, promotional offers, and product updates (you can opt out at any time). 5. Platform Improvement: Analyzing usage patterns to improve site performance, functionality, and user experience. 6. Security & Fraud Prevention: Monitoring for and preventing unauthorized or fraudulent activity.

We use cookies, web beacons, and similar technologies to store preferences, track user trends, and customize your experience. You may disable cookies through your browser settings; however, disabling cookies may affect the Platform's functionality.

We do not sell or rent your Personal Data to third parties. We may share your information with: • Service Providers: Logistics partners, payment processors, hosting and maintenance providers—only to the extent necessary to perform their services. • Legal Authorities: When required by law or to protect Jorza's rights, property, or safety. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity under the same confidentiality obligations.

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Non‑Personal Data may be retained indefinitely.

Subject to applicable law, you may: • Access, update, or correct your Personal Data. • Request deletion of your Personal Data (subject to legal requirements). • Object to or restrict processing of your data. • Withdraw consent where processing is based on consent. To exercise these rights, please contact us at info@jorza.in.

We implement industry-standard administrative, technical, and physical measures to safeguard your data. While we strive to protect your information, no system is completely secure. Please notify us immediately of any suspected data breach.

The Platform may contain links to external sites not operated by us. We have no control over and assume no responsibility for their content or privacy practices. Please review the privacy policies of any site you visit.

Our Platform is not intended for children under 13. We do not knowingly collect data from minors. If you believe we have inadvertently collected data from a minor, please contact us for prompt deletion.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy with an updated "Last updated" date. Your continued use after changes constitutes acceptance.

If you have questions or concerns about this Privacy Policy, please contact us at: Email: privacy@jorza.in