Orders are shipped through registered domestic courier services and/or speed post only. We ensure that all our shipping partners are reliable and provide tracking services for your convenience.

We aim to dispatch all orders within 5–7 days from the date of order placement or payment confirmation, or as per the delivery timeline agreed upon during order confirmation. Our team works diligently to process your orders as quickly as possible.

Orders will be delivered within 7-10 business days after dispatch. Delivery timelines depend on the policies and service standards of the courier or postal service provider. While we work with reliable partners, delivery times may vary based on your location and external factors beyond our control.

JORZA shall not be held responsible for any delays caused by the courier company or postal authorities. However, we will assist you in tracking your order and coordinating with the shipping partner if needed.

All orders will be delivered to the shipping address provided by the customer at the time of purchase. Please ensure that your shipping address is accurate and complete to avoid any delivery issues.

Confirmation of service delivery will be sent to the customer's registered email ID. You will receive tracking information and delivery updates throughout the shipping process.

Please note that any shipping charges levied by the seller or by JORZA (as applicable) are non-refundable. Shipping costs are calculated based on the weight, dimensions, and destination of your order.

For any shipping-related queries or concerns, please contact our customer service team at: Email: info@jorza.in Phone: +91 811 195 9251 Our support team is available to assist you with tracking your orders and resolving any shipping issues.